September 2025 was a milestone month for Waymo in California: It reached 1,000,000 paid driverless rides. This represents a year-over-year increase of ~182%, which is a pretty good sign that the technology works and that customers like it.

(Note: The dramatic falloff in rides in June 2025 was because of anti-ICE protests and vandalism taking place in Los Angeles and San Francisco. The company decided to temporarily suspend operations.)

This is still a small fraction of the traditional ride-hailing market, though. According to the California Public Utilities Commission, Uber and Lyft combined complete somewhere around 300-320 million passenger trips per year in the state. That averages out to roughly 25-27 million trips per month for context.

Still, the writing is on the wall. AV usage is growing rapidly and I think it's only a matter of time until it supplants traditional ride-hailing, and perhaps even car ownership.

Chart via Charlie Bilello

Last week, Uber announced something called "digital tasks." These are simple, quick tasks that drivers can do when they are not driving — things like recording a voice note in a person's mother tongue, submitting a document in a different language, or uploading images of everyday items (such as a menu or storefront).

This is Uber expanding its data-labeling and AI-training business, and they are positioning it as a "new way to earn" for drivers. But another way to think about this move is that it's a way for Uber to start to repurpose its workforce in preparation for a world where human drivers are far less essential to the business. That feels like the case to me.

On a related note, Waymo also announced last week that it will start operating its autonomous ride-hailing service in London, beginning in 2026. This is another first for the company: the first commercial operation outside of the US. Though they are also driving vehicles around Tokyo in preparation for eventually launching there.

Things continue to happen. As a casual observer of this market, Waymo feels like it is out front, which often makes me wonder about Tesla's sky-high valuation. Does the market really believe their Robotaxis have more potential?

In theory, this could be true. Their decentralized model — where individuals own the vehicles and plug them into their ride-hailing network — could allow them to scale quickly. But this is less proven — they're still in the pilot/validation phase. They also seem to chronically overpromise.

Regardless, I would really like to see Waymo launch in Toronto in the near future. As I understand it, regulatory barriers are the problem. I hope whoever is in charge is working on fixing this.

About a year ago, I wrote this post saying that autonomous vehicles were already safer than human-driven ones. This claim was based on safety data from Waymo and about 22 million rider-only miles. (Rider-only means no human driver.) A year later, Waymo now has over 96 million rider-only miles across Los Angeles, San Francisco, Phoenix, and Austin (through to June 2025) — and their safety record is only becoming more compelling.

Here's an updated data set and a chart showing any-injury-reported crashes (average benchmark vs. Waymo):

What immediately stands out is that Waymo has virtually eliminated the most common and deadly type of crash: vehicle-to-vehicle crashes within intersections. Compared to the benchmark, they are down 96%. They've also reduced single-vehicle crashes by 96%, pedestrian crashes by 92%, motorcycle crashes by 89%, and cyclist crashes by 78%. These are all remarkable figures and evidence that we are solving one of society's greatest safety problems.

It also tells me that, as humans, our driving days are numbered. Pretty soon nobody will want us behind the wheel of a car. It will be viewed as too dangerous. And that's fine by me.

September 2025 was a milestone month for Waymo in California: It reached 1,000,000 paid driverless rides. This represents a year-over-year increase of ~182%, which is a pretty good sign that the technology works and that customers like it.

(Note: The dramatic falloff in rides in June 2025 was because of anti-ICE protests and vandalism taking place in Los Angeles and San Francisco. The company decided to temporarily suspend operations.)

This is still a small fraction of the traditional ride-hailing market, though. According to the California Public Utilities Commission, Uber and Lyft combined complete somewhere around 300-320 million passenger trips per year in the state. That averages out to roughly 25-27 million trips per month for context.

Still, the writing is on the wall. AV usage is growing rapidly and I think it's only a matter of time until it supplants traditional ride-hailing, and perhaps even car ownership.

Chart via Charlie Bilello

Last week, Uber announced something called "digital tasks." These are simple, quick tasks that drivers can do when they are not driving — things like recording a voice note in a person's mother tongue, submitting a document in a different language, or uploading images of everyday items (such as a menu or storefront).

This is Uber expanding its data-labeling and AI-training business, and they are positioning it as a "new way to earn" for drivers. But another way to think about this move is that it's a way for Uber to start to repurpose its workforce in preparation for a world where human drivers are far less essential to the business. That feels like the case to me.

On a related note, Waymo also announced last week that it will start operating its autonomous ride-hailing service in London, beginning in 2026. This is another first for the company: the first commercial operation outside of the US. Though they are also driving vehicles around Tokyo in preparation for eventually launching there.

Things continue to happen. As a casual observer of this market, Waymo feels like it is out front, which often makes me wonder about Tesla's sky-high valuation. Does the market really believe their Robotaxis have more potential?

In theory, this could be true. Their decentralized model — where individuals own the vehicles and plug them into their ride-hailing network — could allow them to scale quickly. But this is less proven — they're still in the pilot/validation phase. They also seem to chronically overpromise.

Regardless, I would really like to see Waymo launch in Toronto in the near future. As I understand it, regulatory barriers are the problem. I hope whoever is in charge is working on fixing this.

About a year ago, I wrote this post saying that autonomous vehicles were already safer than human-driven ones. This claim was based on safety data from Waymo and about 22 million rider-only miles. (Rider-only means no human driver.) A year later, Waymo now has over 96 million rider-only miles across Los Angeles, San Francisco, Phoenix, and Austin (through to June 2025) — and their safety record is only becoming more compelling.

Here's an updated data set and a chart showing any-injury-reported crashes (average benchmark vs. Waymo):

What immediately stands out is that Waymo has virtually eliminated the most common and deadly type of crash: vehicle-to-vehicle crashes within intersections. Compared to the benchmark, they are down 96%. They've also reduced single-vehicle crashes by 96%, pedestrian crashes by 92%, motorcycle crashes by 89%, and cyclist crashes by 78%. These are all remarkable figures and evidence that we are solving one of society's greatest safety problems.

It also tells me that, as humans, our driving days are numbered. Pretty soon nobody will want us behind the wheel of a car. It will be viewed as too dangerous. And that's fine by me.