Wing, the aerial delivery company owned by Alphabet, recently announced an expansion to 150 more Walmart stores across the US this year. This also includes four new cities: Los Angeles, St. Louis, Miami, and Cincinnati. The company now says that it has completed over 750,000 deliveries since it launched in 2012. And the goal is to be flying out of 270 Walmart locations by 2027.
There was a period over a decade ago when drone delivery was in its "hype phase." This also coincided with retail being out of favor as a real estate asset class. Drones made e-commerce seem even more threatening. Then things quieted down when regulation, noise, privacy, and other obstacles got in the way of the drone hype. But as with all new and promising technologies, the building continued, just less publicly.
Noise and privacy are serious concerns, but I understand that there are now "bladeless" drones and drones that use shrouds to direct sound upward. For the sake of argument, let's assume these problems can be solved. Now I wonder: Who is this for and where do they live?
Because of weight limitations, drone delivery payloads tend to be smaller items (under five pounds). And because there's only so far that these drones can fly on a single battery charge, they tend to be for quick local deliveries. So, the use case seems to be for people who don't have the luxury of being able to walk 10 minutes to a corner store, or can't be bothered to do so.
This also aligns with the early adopters of this tech: people who live in suburban homes and have driveways where a drone can easily land. This makes sense as an easy first solution, though I think you could make the case that landing on the roof of a tall building might actually be less conspicuous and disruptive at scale.
As it stands, drone delivery is an overwhelmingly suburban solution. The environment is convenient for takeoff and landing, and it's an environment where fetching small items probably isn't convenient. This solves that. And the company appears to be scaling. But how far will it go? And will it ever become a widespread urban solution?
About a year ago, I wrote this post saying that autonomous vehicles were already safer than human-driven ones. This claim was based on safety data from Waymo and about 22 million rider-only miles. (Rider-only means no human driver.) A year later, Waymo now has over 96 million rider-only miles across Los Angeles, San Francisco, Phoenix, and Austin (through to June 2025) — and their safety record is only becoming more compelling.
Here's an updated data set and a chart showing any-injury-reported crashes (average benchmark vs. Waymo):
What immediately stands out is that Waymo has virtually eliminated the most common and deadly type of crash: vehicle-to-vehicle crashes within intersections. Compared to the benchmark, they are down 96%. They've also reduced single-vehicle crashes by 96%, pedestrian crashes by 92%, motorcycle crashes by 89%, and cyclist crashes by 78%. These are all remarkable figures and evidence that we are solving one of society's greatest safety problems.
It also tells me that, as humans, our driving days are numbered. Pretty soon nobody will want us behind the wheel of a car. It will be viewed as too dangerous. And that's fine by me.
Waymo has just been granted approval to test its autonomous vehicles in New York City. The permit allows up to eight of the company's Jaguar SUVs to circulate in Manhattan and downtown Brooklyn. And according to the company, the plan is to start "immediately." This first approval only runs until the end of September, after which it will need to be extended — but I'm guessing that shouldn't be too difficult to obtain.
What's noteworthy about this announcement is that (1) New York City is a big and complex place and (2) it's the first city for Waymo that receives snow. The company currently operates in San Francisco, Austin, Phoenix, and Los Angeles.
That said, the company has been doing cold weather testing since, I think, 2012. And in 2016, they opened a 53,000-square-foot self-driving center in Michigan for this purpose. They've also run tests in Truckee, California, Upstate New York, and the Detroit area. So presumably its sensors are ready to melt snow and ice. But it's looking like the true test will be on the streets of New York.
Next should be Toronto.