Brandon Donnelly

Daily insights for city builders, delivered every morning at 6 AM ET. I’m Brandon Donnelly — a Toronto-based real estate developer and founder of Globizen. I’ve been writing here since 2013.

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Tag: return to office

  • Unfair labor practice

    At the beginning of this month, the Government of Canada issued this direction, setting out the requirement for all public servants to be “in the workplace” at least three days per week. To ensure some flexibility, it also specified that it didn’t have to be exactly this schedule. But the intent was that public servants would need to spend a minimum of 60% of their regular schedules, in the workplace, whether measured on a weekly or monthly basis.

    Immediately, the Public Service Alliance of Canada reacted and said that it would be filing “unfair labor practice” complaints: “We will be using every recourse we have available to fight this mandate,” PSAC national president Chris Aylward said, arguing that the surprise policy update was “anti-worker” and “fundamentally breaks the trust of workers and unions with the Trudeau government.”

    Now, I understand that there are a whole host of legal considerations with a mandate like this. If remote work has, for example, become an implied term of these employment relationships, then it might be difficult for any employer to call these people back. Thankfully, I am not a lawyer. And so I don’t think this way. It is probably also the case that I’m now in my middle adulthood and have old school views on this topic.

    Because in my mind, this is the government saying, “hey everyone who works for us, we’d like you to come into the office at least three days a week so that we can work together as a team, collaborate, and hopefully innovate.” And this is employees saying, “no way, that’s totally unfair! How dare you demand we come into the office that much?” Like, since when did going into work become such a problem?

    At the same time, Canada is suffering from an existential productivity problem. This country has seen no productivity growth in recent years. And if you compare us to other developed countries, we are near the bottom. Even France — which is stereotypically famous for its relaxed work culture and its ban on after-work emails — is more productive than were are!

    This needs to change or we will remain a deeply troubled country. And like everything, it’s going to require work.

    Photo by Marc-Olivier Jodoin on Unsplash

  • Office utilization continues to climb

    One of my arguments around return to office is that we have not yet reached a post-pandemic equilibrium. Meaning, we’re still in the process of coming back and it’s probably too early to say where exactly we will end up.

    The latest data (above) from the Strategic Regional Research Alliance (which is for Toronto) seems to suggest exactly this. Office occupancy continues to steadily increase from its low point in the middle of COVID.

    We are now seeing an average weekly occupancy of 63%, a low day occupancy (Friday) of 40%, and a peak day occupancy (Wednesday) of 73%. All of these figures are relative to the number of people working in offices prior to the pandemic.

    It is, once again, hard to say where this will ultimately settle. But my gut tells me that this climb still has a ways to go.

  • World’s largest asset manager now wants people in the office 4 days a week

    The trend continues. BlackRock — the world’s largest asset manager with about 20,000 employees in more than 30 countries — announced today that employees need to be in the office at least 4 days a week starting this September. This is an increase from the current 3 days a week.

    You can’t read the news today without seeing some sort of headline about the demise of downtowns. But what is clear from announcements like these is that we still have yet to reach an equilibrium. And it’s probably just taking a lot longer than most people initially anticipated.

    I know that this is a very divisive topic and that many of you think I’m old school for continuing to say this. But I fundamentally believe that there are irreplaceable benefits to in-person interactions among teams. I don’t know, maybe it’s because of my architecture background.

    In architecture school you’re expected to spend all of your time “working in studio.” And even though you’re often working and producing things on your own, you do it so that you can be around your peers, shout out questions when you need help, learn from their work, and go for burritos and beers together.

    And it was such a fun and creative experience for me that I can’t imagine what it would have been like had I been forced to work from my apartment. I probably would have had an equal number of burritos, but maybe a lot less beer?

  • US public transit ridership since March 2020

    Consider the following stat: 65% of all transit trips across the US in 2019 came from just 6 metro areas: New York, Boston, Chicago, San Francisco, Washington, DC, and Philadelphia. Not surprisingly, these are all places with dense and walkable urban centers. In other words, they have built environments that are conducive to the use of public transportation.

    While we know that more people working from home has been bad for transit and that agencies across the world are facing deep holes in their budget, I continue to come back to two things. One, we have not yet reached a post-pandemic equilibrium. We are still making our way back to the office. And two, the single most important thing when it comes to transit ridership is land use.

    If we want more people to take transit, then we need to build our cities accordingly. That means streets people actually want to walk on, and a lot more density.

  • Out of office

    I have been fortunate to be able to travel a fair bit this year. But the vast majority of that travel has been me working remotely. In my mind, that means a few things: (1) I remain committed to staying on top of and clearing out my inbox each day; (2) I still take all meetings as if I were 100% in the office (which is my preferred way to work); and (3) I don’t put on an out-of-office reply. That’s the signal that you should expect a response. Today, however, is not one of those days. I just finished putting on my out-of-office reply and that is me capitulating against the looming email torrent.

    On past vacations I have done things like turn this blog into more of a photoblog. I will probably do a bit of that, but my plan this time around is to concoct some combination of a photoblog, travel blog, and foreign city building blog. Travel is a great way to learn from other cities, and I will endeavor to share some of what I find in France and Sicily. (Sicily is in Italy, but not really, right?) Some of you seem to get a little grouchy when I stray from our regularly scheduled programming on this free and personal blog. So if this doesn’t sound all that appealing, you may want to check back in October.

  • Remote work & innovation

    Here are two interesting studies that explore the relationship between remote work (distributed teams) and innovation:

    1. This one explores how distributed teams have impacted “disruptive scientific discoveries” from 1961 to 2020. To measure this they look at scientific discoveries that end up becoming widely cited, which they take to mean that the work has supplanted an existing body of knowledge. Here they find that distributed work is inversely correlated with disruptive innovation. It is fine for incremental improvements, but it is less than ideal for new foundational ideas. That said, they do note that new technologies — stuff like Zoom — have started to minimize the innovation gap by helping people communicate as if they were co-located.
    2. But stuff like Zoom isn’t perfect. The second study looks at the impact of virtual communication on idea generation. And what they find is that videoconferencing is bad for that, largely because it focuses people on a screen and “prompts a narrower cognitive focus.” So if your job involves coming up with new ideas, Zoom may not be the best forum for that. But you probably already knew that.

  • My predictions for 2022

    As promised, below is a list of some of my predictions for this coming year. I have tried to be both punchier and more precise in my prognostications; because, well, obvious predictions are boring and precision will allow me to better evaluate my thinking at the end of the year. So here goes.

    1. 2022 will be the year that COVID-19 becomes endemic and finally fizzles out to a point where it no longer factors into our decision making in the same way that it has for most people over the last two years or so. I think this will happen by as early as the summer.
    2. As a result, I think the majority of people will be back in their offices by this September at the very latest, with many coming back much earlier. The whole hybrid/flexible work thing won’t completely disappear, but the majority of people who used to work in offices will be back.
    3. Recreational/fringe residential real estate will soften in 2022 as a result of 1) its tremendous run-up during this pandemic and 2) the renewed pull of urban/office life. Conversely, urban apartment rents will continue to rise and eventually surpass their pre-COVID levels. The SF Bay Area could be one exception.
    4. The explosion of travel that I thought was going to happen in 2021, will truly happen this year. The summer will mark its official return, with European travel volumes (to give just one example) returning to their pre-COVID levels.
    5. We will see meaningful efforts to further breakdown the hegemony of single-family zoning throughout many North American cities. This has been building for a number of years and I think we will see some tipping point-like moments in 2022. Specifically, expanded permissions for multi-unit housing and greater densities.
    6. I wish I could say that autonomous vehicles are destined to do something truly remarkable this year, but I think we are still a few years out (2024-2025?) before a large chunk of us are ride-hailing AVs. But on a related note, I do think that Uber will come into its own this year and finally become profitable (and not just with adjusted profits).
    7. Public transit ridership will, unfortunately, remain depressed and below its pre-COVID levels for this entire year. The beneficiaries of this will continue to be cars (not good), bikes, and micro-mobility solutions like e-scooters.
    8. 2021 was a huge year for NFTs and other fun stuff like digital fashion. Given these trends, I believe there will be growing demand from people to better integrate their digital and physical lives through technologies like augmented reality. Snap has been at the forefront of this space for many years and 2022 will be an important year for its Spectacles (AR glasses). But Apple and others will also make major announcements.
    9. Miami’s ascent as an important tech hub will get interrupted by questions surrounding the climate crisis and its own resilience. At the time of writing this post, the price of carbon on the EU’s Emissions Trading System (EU ETS) is about €80 per tonne. I think we will see it break €125 per tonne this year, and possibly go even higher.
    10. Ethereum, Bitcoin, and Solana (in this order) will be the top three cryptocurrencies according to market cap by the end of the year. At the time of writing this post, their market caps are $446 billion, $895 billion, and $55 billion, respectively. I am also expecting some breakout web3 consumer applications that will push, maybe, 40% of Canadians and Americans into the crypto space.

    Photo by Dave Xu on Unsplash

  • Apartment rents in San Francisco have yet to fully recover

    On last week’s earnings call, apartment landlord Equity Residential mentioned that the two US markets most impacted by a delayed return to office appear to be San Francisco and Seattle. They went on to say that San Francisco is the only market in which they operate where rents have not fully recovered to pre-pandemic levels.

    According to Bloomberg (which is relying on employee swipe-card data), office utilization in the San Francisco area is sitting at around 25% as of October 20, 2021. This is compared to a national average of around 37%. The obvious rationale here is that large tech companies have delayed their return to office and/or been more aggressive in adopting remote/hybrid work.

    Looking at these numbers, it is clear that as someone who has been going into the office every day since the start of summer, I am currently in the minority.

  • Jimmy the Greek Reopening Index

    Since the summer, I have been using the lunch line at Jimmy the Greek (in First Canadian Place) as a crude measure for the reopening of the CBD in downtown Toronto. It is partially a joke. Those of you who know me will know I am a fan of Jimmy the Greek (and large filling lunches in general). But at the same time, it is a probably a fairly decent (but again crude) proxy for the utilization rate of the offices that sit above and around Jimmy. Pre-COVID the lunch lines were always long and there was usually nowhere to sit. In the spring of this year, I was often the only person there, single-handedly keeping Jimmy alive. But things picked up throughout the summer months and there was a significant spike this week, following Labor Day (see above tweet). This was the spike that many/most of us were predicting and it showed through in the Jimmy the Greek Reopening Index.

  • America’s return to the office

    Envoy, which is a workplace platform that offers products such as these, recently used its data to publish a kind of return to work index. More specifically, they used millions of anonymized employee and visitor sign-ins from their platforms to figure out who was returning to the office. Their dataset covers over 14,000 locations and all 50 states. And what they found was what you see at the top of this post, which is a look at workplace foot traffic in the top 10 US metropolitan areas compared to a May 2020 baseline. On average, traffic is up over 200%. And for some metropolitan areas, like the Philadelphia metro, it is up over 360%. There was a blip around January, but I think the trendline here is pretty clear.

    For more on Envoy’s return to work index, click here.