Next weekend a good friend of mine from architecture school will be visiting Toronto from Philadelphia. And I’m really excited to show him the city. (Next month it’s my turn to go to Philadelphia.)
He’s a fellow city geek. He hasn’t been to Toronto in a number of years. And I haven’t seen him since our trip to Detroit 2 years ago.
For those of us living and working in Toronto, there’s a lot to celebrate. Sure the Gardiner Expressway East decision didn’t go as I – as well as many other urbanists, including our Chief City Planner – had hoped. But there’s no shortage of other things to brag about.
So here are 10 reasons to visit Toronto right now:
Next weekend a good friend of mine from architecture school will be visiting Toronto from Philadelphia. And I’m really excited to show him the city. (Next month it’s my turn to go to Philadelphia.)
He’s a fellow city geek. He hasn’t been to Toronto in a number of years. And I haven’t seen him since our trip to Detroit 2 years ago.
For those of us living and working in Toronto, there’s a lot to celebrate. Sure the Gardiner Expressway East decision didn’t go as I – as well as many other urbanists, including our Chief City Planner – had hoped. But there’s no shortage of other things to brag about.
So here are 10 reasons to visit Toronto right now:
1. We’ve created an entirely new business district south of Union Station called South Core. Now the region’s primary mobility hub is in the middle of the country’s most important business district, as opposed to on the edge of it. It’s a better use of infrastructure.
2. We now have a dedicated train (the Union Pearson Express) that takes you from the country’s busiest airport directly to downtown in 25 minutes. You’ll find local retailers at the stations and a brand created by the brain behind Monocle Magazine. You can even use a smart card to ride it and our local transit system.
3. We didn’t shut down Uber. Instead our mayor wants to create new policy that will allow these services to coexist with conventional taxi services. We don’t yet know how this will turn out, but I believe it’s a step in the right direction. It’s Toronto taking a leadership approach to innovation as opposed to trying to stomp it out.
4. We are about to host the largest sporting event in Canadian history. The 17th Pan American Games will have double the number of athletes competing as the 2010 Winter Olympics in Vancouver.
5. We created an entire neighborhood from scratch in order to house all of these athletes (Canary District). And I think it’s destined to become one of Toronto’s great neighborhoods. I’m saving my first visit for next weekend, so expect a follow-up post on this.
6. We are dramatically rethinking this city’s public realm. From the plaza out front of Union Station to the new Queens Quay Boulevard along the waterfront, we are prioritizing people and creating more complete streets. It has given Toronto an entirely new urban feel.
7. We are slowly starting to embrace our forgotten laneways and alleys through the help of organizations like The Laneway Project. And this is going to eventually lead to a further rethink of our pubic spaces and urban fabric.
10. The ATC community is in the process of identifying a new, quintessentially Toronto food dish. But since we have every type of imaginable cuisine here, we’re struggling to pick just one. When you visit, you can help us identify the best and most Toronto dish.
So there’s a lot to be excited about. I for one can’t wait for us to host the Pan Am Games, starting tomorrow. It’s a chance to show off this great city.
So if you’re also in town next weekend and want to geek out about cities, drop me a line.
UberX officially launched in Toronto today. Which means that Toronto’s taxi and limousine industry is about to get a lot more grouchy. For those of you who may not be familiar, uberX is Uber’s low-cost car service. Just like the regular version, you hail a car using your mobile phone. But this option will cost you 40% less than a regular taxi!
Here are sample rates from the Financial District to Yonge & Eglinton (midtown):
And from the Financial District to Pearson International Airport:
This is pretty exciting. Because as much as I think it’s great to use Hailo or Uber to hail and then pay for a car, the big problem in my mind has always been that cabs in Toronto are just far too expensive. The meter starts at $4.25 and shoots up faster than you can take a selfie in the backseat.
But obviously there’s an entrenched industry here that is not going to be happy about a startup eating into their fares. So I wouldn’t be surprised if we see a lot more backlash here in Toronto – as has been the case in many other cities. However I don’t think that’s a viable long term solution for the incumbents.
So instead of protesting and trying to ban it, we should be figuring out how to adjust to this changing reality. For the incumbents, this might mean lowering fares or figuring out a better way to differentiate themselves. A 40% discount is a pretty compelling value proposition. For me personally, I don’t know why I would ever pay more for a regular taxi, unless there was no other option.
On a side note, it’s worth pointing out that an uberX trip from downtown to Pearson is estimated to cost around $33 – roughly the same as what some people think the Union Pearson Express train will cost. That’s further evidence that charging a lot and targeting business travelers may not be the best strategy.
I’m writing this post from some lounge called Apropos at Toronto’s Pearson Airport. I’m waiting to board my flight to Denver and kick-off the 5th Penn Annual. Technically, the Annual is being held in Jackson Hole this year, but 2 of us are jamming in a few extra days in Vail beforehand. I like to make the most of these trips.
As I was arriving at the airport, I made sure to check up on the status of the new Union Pearson (UP) Express station that’s currently under construction and slated to open in spring 2015. Once the line is complete, Union Station and Pearson Airport (Canada’s two busiest transportation hubs) will be connected by a 25 minute express train operating every 15 minutes. I’m pretty excited about this.
One of reasons I’m excited is because I think that really great cities should be easily navigable without a car. I’m not saying that cars shouldn’t be allowed or that we should make life purposely difficult for drivers; I’m saying that the decision of whether or not to use a car should be entirely personal. Some parts of Toronto meet this criteria, but other parts most certainly do not.
One of the parts that doesn’t is the trip to Pearson. Today, getting from downtown to Pearson on public transit is a terrible experience. I don’t recommend it. And so you’re basically forced to drive, get a ride or take a taxi. That’s fine, but it’s not ideal—particularly for non-residents.
I like to think of visitors to a city as customers of that city. From the moment they land in the airport, they’re now using your product or service. And for most people, the first thing they’re thinking about is how they’re going to get to where they need to go. How are you going to help them?
If you can put them onto an express train, and quickly and comfortably bring them into the city, then you’re already impressing them. Unfortunately though, we often don’t think of visitors in this way—unless you’re hosting some major event like, say, the Pan American Games. Then you really start to think about customer experience.
Either way, the Toronto experience is about to get a whole lot better next year. And I’m excited about that.
1. We’ve created an entirely new business district south of Union Station called South Core. Now the region’s primary mobility hub is in the middle of the country’s most important business district, as opposed to on the edge of it. It’s a better use of infrastructure.
2. We now have a dedicated train (the Union Pearson Express) that takes you from the country’s busiest airport directly to downtown in 25 minutes. You’ll find local retailers at the stations and a brand created by the brain behind Monocle Magazine. You can even use a smart card to ride it and our local transit system.
3. We didn’t shut down Uber. Instead our mayor wants to create new policy that will allow these services to coexist with conventional taxi services. We don’t yet know how this will turn out, but I believe it’s a step in the right direction. It’s Toronto taking a leadership approach to innovation as opposed to trying to stomp it out.
4. We are about to host the largest sporting event in Canadian history. The 17th Pan American Games will have double the number of athletes competing as the 2010 Winter Olympics in Vancouver.
5. We created an entire neighborhood from scratch in order to house all of these athletes (Canary District). And I think it’s destined to become one of Toronto’s great neighborhoods. I’m saving my first visit for next weekend, so expect a follow-up post on this.
6. We are dramatically rethinking this city’s public realm. From the plaza out front of Union Station to the new Queens Quay Boulevard along the waterfront, we are prioritizing people and creating more complete streets. It has given Toronto an entirely new urban feel.
7. We are slowly starting to embrace our forgotten laneways and alleys through the help of organizations like The Laneway Project. And this is going to eventually lead to a further rethink of our pubic spaces and urban fabric.
10. The ATC community is in the process of identifying a new, quintessentially Toronto food dish. But since we have every type of imaginable cuisine here, we’re struggling to pick just one. When you visit, you can help us identify the best and most Toronto dish.
So there’s a lot to be excited about. I for one can’t wait for us to host the Pan Am Games, starting tomorrow. It’s a chance to show off this great city.
So if you’re also in town next weekend and want to geek out about cities, drop me a line.
UberX officially launched in Toronto today. Which means that Toronto’s taxi and limousine industry is about to get a lot more grouchy. For those of you who may not be familiar, uberX is Uber’s low-cost car service. Just like the regular version, you hail a car using your mobile phone. But this option will cost you 40% less than a regular taxi!
Here are sample rates from the Financial District to Yonge & Eglinton (midtown):
And from the Financial District to Pearson International Airport:
This is pretty exciting. Because as much as I think it’s great to use Hailo or Uber to hail and then pay for a car, the big problem in my mind has always been that cabs in Toronto are just far too expensive. The meter starts at $4.25 and shoots up faster than you can take a selfie in the backseat.
But obviously there’s an entrenched industry here that is not going to be happy about a startup eating into their fares. So I wouldn’t be surprised if we see a lot more backlash here in Toronto – as has been the case in many other cities. However I don’t think that’s a viable long term solution for the incumbents.
So instead of protesting and trying to ban it, we should be figuring out how to adjust to this changing reality. For the incumbents, this might mean lowering fares or figuring out a better way to differentiate themselves. A 40% discount is a pretty compelling value proposition. For me personally, I don’t know why I would ever pay more for a regular taxi, unless there was no other option.
On a side note, it’s worth pointing out that an uberX trip from downtown to Pearson is estimated to cost around $33 – roughly the same as what some people think the Union Pearson Express train will cost. That’s further evidence that charging a lot and targeting business travelers may not be the best strategy.
I’m writing this post from some lounge called Apropos at Toronto’s Pearson Airport. I’m waiting to board my flight to Denver and kick-off the 5th Penn Annual. Technically, the Annual is being held in Jackson Hole this year, but 2 of us are jamming in a few extra days in Vail beforehand. I like to make the most of these trips.
As I was arriving at the airport, I made sure to check up on the status of the new Union Pearson (UP) Express station that’s currently under construction and slated to open in spring 2015. Once the line is complete, Union Station and Pearson Airport (Canada’s two busiest transportation hubs) will be connected by a 25 minute express train operating every 15 minutes. I’m pretty excited about this.
One of reasons I’m excited is because I think that really great cities should be easily navigable without a car. I’m not saying that cars shouldn’t be allowed or that we should make life purposely difficult for drivers; I’m saying that the decision of whether or not to use a car should be entirely personal. Some parts of Toronto meet this criteria, but other parts most certainly do not.
One of the parts that doesn’t is the trip to Pearson. Today, getting from downtown to Pearson on public transit is a terrible experience. I don’t recommend it. And so you’re basically forced to drive, get a ride or take a taxi. That’s fine, but it’s not ideal—particularly for non-residents.
I like to think of visitors to a city as customers of that city. From the moment they land in the airport, they’re now using your product or service. And for most people, the first thing they’re thinking about is how they’re going to get to where they need to go. How are you going to help them?
If you can put them onto an express train, and quickly and comfortably bring them into the city, then you’re already impressing them. Unfortunately though, we often don’t think of visitors in this way—unless you’re hosting some major event like, say, the Pan American Games. Then you really start to think about customer experience.
Either way, the Toronto experience is about to get a whole lot better next year. And I’m excited about that.
