I'm writing this post from the concourse level of Place Ville Marie Esplanade in Montréal (also known as Galerie PVM) while I wait for my next meeting. Like the PATH in Toronto, the space I'm in is part of an underground network of restaurants, shops, and circulation spaces that runs through downtown Montréal.
But what makes the space I'm in right now particularly noteworthy is that I'm sitting beneath an enormous glass roof supported by 18 glass beams measuring 15 meters long and 0.9 meters tall. So, while I am below grade, I have a clear view of The Ring, Mont-Royal, and the street life happening above me.

Underground "malls" like Toronto's PATH and Montréal's RÉSO were a somewhat obvious urban solution to inclement weather. But they are often criticized for sucking life underground and making the streets at grade feel dead.
When I've toured my American friends through Toronto's CBD in the past, I've heard comments like, "How come you have no retail downtown? It feels dead." And then I have to cheekily say, "Oh, well, we actually have tons of it, we just decided to hide it all underground so it's harder to find and confusing to navigate."
The way you start to counteract these negatives — lack of street life and challenging wayfinding — is to do what Sid Lee Architecture did masterfully here at Place Ville Marie. To the extent possible, you make grade and below grade feel like one space.

https://twitter.com/donnelly_b/status/1498709928734826510?s=20&t=5u9z90gEBwu0ebJgKC3Q_w
Some of you might remember my Jimmy the Greek Reopening Index. It has become my crude way of measuring office utilization in Toronto's CBD. Based on this I can tell you that utilization is firmly up this week. Most lunch spots in Toronto's PATH are back to having lines and the people working at these fine establishments are saying things like "finally" and "the people are back." All of this is, of course, anecdotal. And I am not saying that we are back to pre-COVID levels. But there was a clear and meaningful uptick this week, which happens to coincide with the lifting of a number of COVID restrictions.
Now let's consider some actual numbers. I don't know what they are for Toronto's CBD (if you do, please share them in the comments below), but Kastle Systems has what seems like accurate "office swipe card" data for the 10 largest US cities. What this data tells us as of the end of February 2022 is that there has been a "return to normal, but not to the office." Compared to 2019, NBA games are at 93.3%, movie theater ticket sales are at 89.4%, TSA checkpoints are at 87.8%, OpenTable reservations are at 87%, and yet office utilization sits on average at 36.8%.

I had a discussion with a friend of mine over the weekend about what it takes to masterplan a successful retail main street. We talked about street networks, storefront sizes, the impact of Toronto's PATH on ground level experiences, and a bunch of other things. Ultimately, we both agreed that this is really not an easy feat to accomplish. More often than not, we screw it up. Many of the most cherished retail spines in this city rely on buildings that were primarily built during a different era. They're old stock.
All of this got me wondering:
https://twitter.com/donnelly_b/status/1269451530547101701?s=20
Some people responded by saying it doesn't exist. Hmm. Is our track record that bad? Let's dig a bit deeper and expand the scope of this question. What are some of the best retail streets around the world that comprise of buildings that were all or mostly built in the last 50 years? I would love to hear from you. Please leave any responses and/or thoughts in the comment section below. I plan to look at this topic in more detail and share specific examples in the coming weeks.
I'm writing this post from the concourse level of Place Ville Marie Esplanade in Montréal (also known as Galerie PVM) while I wait for my next meeting. Like the PATH in Toronto, the space I'm in is part of an underground network of restaurants, shops, and circulation spaces that runs through downtown Montréal.
But what makes the space I'm in right now particularly noteworthy is that I'm sitting beneath an enormous glass roof supported by 18 glass beams measuring 15 meters long and 0.9 meters tall. So, while I am below grade, I have a clear view of The Ring, Mont-Royal, and the street life happening above me.

Underground "malls" like Toronto's PATH and Montréal's RÉSO were a somewhat obvious urban solution to inclement weather. But they are often criticized for sucking life underground and making the streets at grade feel dead.
When I've toured my American friends through Toronto's CBD in the past, I've heard comments like, "How come you have no retail downtown? It feels dead." And then I have to cheekily say, "Oh, well, we actually have tons of it, we just decided to hide it all underground so it's harder to find and confusing to navigate."
The way you start to counteract these negatives — lack of street life and challenging wayfinding — is to do what Sid Lee Architecture did masterfully here at Place Ville Marie. To the extent possible, you make grade and below grade feel like one space.

https://twitter.com/donnelly_b/status/1498709928734826510?s=20&t=5u9z90gEBwu0ebJgKC3Q_w
Some of you might remember my Jimmy the Greek Reopening Index. It has become my crude way of measuring office utilization in Toronto's CBD. Based on this I can tell you that utilization is firmly up this week. Most lunch spots in Toronto's PATH are back to having lines and the people working at these fine establishments are saying things like "finally" and "the people are back." All of this is, of course, anecdotal. And I am not saying that we are back to pre-COVID levels. But there was a clear and meaningful uptick this week, which happens to coincide with the lifting of a number of COVID restrictions.
Now let's consider some actual numbers. I don't know what they are for Toronto's CBD (if you do, please share them in the comments below), but Kastle Systems has what seems like accurate "office swipe card" data for the 10 largest US cities. What this data tells us as of the end of February 2022 is that there has been a "return to normal, but not to the office." Compared to 2019, NBA games are at 93.3%, movie theater ticket sales are at 89.4%, TSA checkpoints are at 87.8%, OpenTable reservations are at 87%, and yet office utilization sits on average at 36.8%.

I had a discussion with a friend of mine over the weekend about what it takes to masterplan a successful retail main street. We talked about street networks, storefront sizes, the impact of Toronto's PATH on ground level experiences, and a bunch of other things. Ultimately, we both agreed that this is really not an easy feat to accomplish. More often than not, we screw it up. Many of the most cherished retail spines in this city rely on buildings that were primarily built during a different era. They're old stock.
All of this got me wondering:
https://twitter.com/donnelly_b/status/1269451530547101701?s=20
Some people responded by saying it doesn't exist. Hmm. Is our track record that bad? Let's dig a bit deeper and expand the scope of this question. What are some of the best retail streets around the world that comprise of buildings that were all or mostly built in the last 50 years? I would love to hear from you. Please leave any responses and/or thoughts in the comment section below. I plan to look at this topic in more detail and share specific examples in the coming weeks.
The "best" performing city is Austin with an average utilization of 53.4% as of February 23. And the "worst" performing city is San Francisco with an average utilization of 26.1% as of the same date. This makes intuitive sense given that tech has been pretty much leading the charge when it comes to remote and flexible work. Still, things are heading up and to the right. And as I argued at the beginning of this year with my annual predictions, I continue to believe that the majority of office workers will return at some point. Offices aren't going away. And I think they're going to remain the dominant place of work.
Chart: Bloomberg
The "best" performing city is Austin with an average utilization of 53.4% as of February 23. And the "worst" performing city is San Francisco with an average utilization of 26.1% as of the same date. This makes intuitive sense given that tech has been pretty much leading the charge when it comes to remote and flexible work. Still, things are heading up and to the right. And as I argued at the beginning of this year with my annual predictions, I continue to believe that the majority of office workers will return at some point. Offices aren't going away. And I think they're going to remain the dominant place of work.
Chart: Bloomberg
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