
Here's a new opinion piece from the Globe and Mail talking about the importance of "early wins" when it comes to building better cities. And whoever wrote it is right.
One of the examples that is given is New York's congestion pricing program. We've talked a lot about this initiative since the beginning of the year, and one of its important features is that it pretty much started working immediately.
Travel times, in some cases, dropped by as much as 48% and, in the first two months of its operation, it brought in over $100 million of new revenue for the city. Less congestion and more money. That's what congestion pricing does.
Because of this, support for the program has risen. In December 2024, which is before the pricing went into effect, some polls suggested that around 51% of New Yorkers were opposed to the charge.
But by March 2025, more New York City residents seemed to support the program than oppose it. And again, this is almost certainly because its positive effects were felt right away.
City building doesn't always work this quickly. Many or most things take too long. But finding ways to post early wins is good practice. It also provides a quick feedback loop just in case things need to be changed.
Cover photo by Murat Onder on Unsplash


I am a big fan of the UP Express train that runs from downtown Toronto to Pearson Airport.
I love the station architecture, the branding and identity, the trains themselves (with wifi), and the local retailers they house at Union. I also happen to live a stone’s throw away from the downtown station. So I can go from door to bum in seat within 10 minutes.
But despite all this, it has become clear that something needs to be done to fix the UPX train. Just last weekend a friend of mine and fellow urbanist, who was visiting Toronto from Vancouver, sent me a text message saying: “This UPX train is really nice, but why is it so expensive?”
Indeed, that seems to be the general consensus. Here is the opening paragraph from a recent Globe Editorial article:
Toronto’s high-end airport express train is a failure. A city that urgently needs better transit has been saddled with a deluxe boutique rail service that cost $456-million to build and runs nearly empty, 19 ½ hours a day.
So today I thought we could collectively brainstorm some ideas for how Metrolinx – the public agency that operates the train – should address this issue.
I’ll start by sharing my thoughts as a rider and then, hopefully, you all will share yours in the comment section below. I know that there are people from Metrolinx who subscribe to this blog, so I am sure your feedback will get through to them.
My thoughts are twofold. Like many others, I think the pricing is off. But at the same time, I think there should be a focus on enhancing the value proposition of the service.
Bur first, let’s talk about price.
At the time of writing this, a one-way trip from Union Station to Pearson Airport on the UPX is $27.50. If you happen to have a PRESTO card, it’s $19.
The alternative for many is probably a taxi. So let’s also look at some Uber fare estimates. For someone like me leaving the St. Lawrence Market area, I’m looking at $25.92 with UberPOOL (meaning I’m sharing the car with 1-2 other people) or $37.03 if I insist on riding solo.

Against the non-PRESTO fare, UberPOOL is a cheaper option and it’s door-to-door service. Against the PRESTO fare, UPX is potentially $6.92 cheaper. But if you’re someone who has to take the subway to the UPX station, then it’s only $3.67 cheaper (add $3.25 for the subway) and it’s not door-to-door service. So for the vast majority of people, I suspect that UberPOOL would win out in this particular scenario.
If you happen to be traveling with someone, then UberPOOL and UberX are probably going to be cheaper no matter how you slice it. And again, you’re getting door-to-door service. So I think the consensus is right: fares need to come down.
But I don’t think Metrolinx should be solely focused on price. They should also be thinking about ways to create additional values for riders.
One of my favorite travel experiences is that of Hong Kong’s airport train. There, they have airline check-in counters in the city so you can collect your boarding pass and check your baggage up to a day before your actual flight. This is a huge value add because it means you can check out of your hotel, liberate yourself of your luggage, and spend the day in the city before leaving on the train to catch your flight. You can’t do that with an Uber. And lugging bags around a busy city, sucks.
My point with all of this is simply that you can’t expect people to pay more or roughly the same, if they are not getting additional value. And right now, the train isn’t door-to-door and taxis are. (Though, the train has a travel time advantage during peak times.) So you either make it cheaper or you create additional value. Or, you do some combination of the two, which is where my head is at.
What are your thoughts? Please respond in the comments below so all the feedback is public. Thanks.


Schönefeld by Vladimir Smirnov on 500px
Though this blog is focused on cities and geared towards city builders, I cover a lot of different topics.
I talk about real estate, architecture, planning, transportation, technology, and even personal topics. My primary goal is to create a worldwide community of people passionate about building great cities, but at the same time it’s still a personal blog.
Usually I just write about whatever is currently on my mind. I never queue up posts and so each post is written the day of. But sometimes I wonder if I’m delivering on what you, the readers, really want to read and talk about.
So today I thought I would simply ask: what would you like to see more of on ATC in 2015? Let me know in the comment section below and I’ll try my best to deliver.