A few weeks ago I was invited by Toronto realtor Andrew la Fleur to participate in his True Condos podcast series. I had actually never met Andrew before in person, but I knew of him because of Twitter, his blog, and because he was an early user of my past startup, Dirt.
I was initially a bit apprehensive about being on a realtor podcast, because I thought it might end up as some sort of cheesy marketing piece. But I’ve come to learn that Andrew is not that kind of guy. He’s also interviewed some really great people in his podcast series (here’s the full list), so I feel honored to have been invited.
I’ve embedded the podcast below, but if for whatever reason you can’t see it, click here to be redirected to Andrew’s site. We talk for about 30 minutes, with a big focus on openness and transparency in the real estate industry. Thanks again for the invite Andrew. It was great to meet you in person.
Yesterday I wrote a post talking about the rise of community involvement in the city planning process and how many people feel that it’s undermining the expertise of trained city planners.
My position is that community participation is only going to become more pronounced and that it’s likely a natural outcome given the internet and what we’re seeing with many other industries.
So instead of lamenting, I think we as city builders need to figure out how to create better frameworks and processes for dealing with the changes that are currently underway.
Because it’s not just community involvement that’s getting in the way of city building, it’s also politics. In too many cases we are allowing self interest to get in the way of rational city building.
But what I was starting to get at yesterday is that as city building becomes more open and transparent, and we find new ways to collect and leverage decentralized data (traffic flows, public space usage, and so on), I think it’ll open up the possibility of a more data-driven approach to city building.
Cities are complex systems and in the past we’ve made a lot of mistakes because our assumptions were incorrect. We assumed, for example, that building more highways would quickly solve congestion. It didn’t.
But with more openness, more transparency, and more data at our disposal, I’m hopeful that we’ll discover countless ways to build better cities. And when that happens, I think we’ll find that the naysayers don’t have as much to say.
Yesterday a friend of mine sent me this article written by a city planner talking about the death of planning expertise. The article talks specifically about the rise of “community participation” and how it has undermined the modern planning process. (I guess it’s not just architects who feel undermined.)
…we have lost respect for “experts”—those who have knowledge and/or experience in a particular field—and have replaced it with a kind of “expertise egalitarianism” whereby everyone’s opinion is given equal weight. But it is not only that the layperson’s opinions are given equal weight, experts increasingly face outright hostility. Laypeople attack experts as being arrogant, elitist, and imposing, if not outright threatening, often because the expert insists he or she knows something the other does not. Even more ridiculous, rather than being viewed as helpful or even essential, expertise is viewed as harmful or even antithetical to community participation.
But to be clear, the author is not arguing for technocratic rule. He simply believes that community input has reached a point where laypeople with only anecdotal evidence are given equal weight as planning experts, and that it’s miring the planning process and causing less than desirable outcomes.
This topic is interesting to me for 2 reasons.
First, it’s interesting because we’re basically talking about a form of decentralization, which, just so happens to be one of the macro trends being ushered in by technology and the internet. It used to be that we couldn’t decentralize. Communication costs were too high and the ability to share information in real time wasn’t possible.
But today we can. So instead of, for example, only getting the news from one source (a newspaper, perhaps), we get it from millions of people on platforms like Twitter. We trust laypeople, just as much as we do “expert” reporters, to tell us and show us what’s happening in the world. Just yesterday I turned to Twitter to see what was happening with Toronto’s torrential rainfall (#TorontoStorm).
And as a result of this trend, we’re seeing startups like Popularise that are, in some regards, trying to decentralize the planning process. The platform allows communities to decide what they want to see in their neighborhood and then share it. Think your neighborhood could use an organic grocery store? Great, you can spec that on Popularise.
The second reason I find this topic interesting is because there’s a school of thought (let’s call it the “wisdom of crowds” school of thought, to name it after a book), which believes that in aggregation the opinions of many can actually be better than those of a few so-called experts.
And in many ways I agree with this—though there are a number of prerequisites that need be met in order for this to hold true. For example, you can’t have groupthink taking place, which I think you could argue is what often happens with NIMBY movements.
Nonetheless, there’s a shift taking place and it’s impacting not only the planning profession, but many others. In the end though, I don’t think it will make experts irrelevant. In fact, as industries continue to “open up” and as we harvest more and more data (that previously wasn’t available), I think we’ll all be surprised at how beneficial this ends up being.
Image: GSAPP