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The United States and the United Kingdom recently published some official statistics on the impacts that this pandemic has had on ecommerce. The above chart is from Benedict Evans and he has some more over here. It's worth a click through. What is clear is that lockdown forced a whole bunch of adoption and accelerated trends that were already underway. More people turned to shopping online. The UK went from 20% ecommerce penetration to over 30%. And the US went from 17% to about 22%. What is also clear is that grocery has demonstrated to be exceptionally resilient. Most physical retailers saw a decline in sales during lockdown. Grocery proved to be a notable exception. But what is unclear is how much of this adoption will actually stick. The UK is reporting monthly (as opposed to quarterly for the US) and already you can see signs of a possible reversion. My guess is that -- provided we don't see another major lockdown -- there will be a meaningful reversion before the trend line resumes its march.
I don't think Snapchat is on a lot of people's radars these days. (Though it did recently become worth more than Twitter.) But every time I hear about what they're building I can't help but think, "Wow, that's really cleaver and creative. I see a longer-term vision at work here. And if it all works out, this could be something very special."
This past week it was announced that the company is going long on something they call shoppable AR (augmented reality). Already, more than 170 million of its users engage with its AR features on a daily basis. Shoppable AR is an extension of that and will allow people to do things like try on clothes, similar to the way people currently apply selfie filters. Obviously this could be a boon to online shopping.
They're also continuing to develop something called "Scan," which allows people to scan a logo or barcode and trigger a specific AR experience related to a product they may be thinking about buying. It doesn't take much to think about how some of this functionality could be applied to specific industries, such as real estate.
But will all of this fuel growth for the company? Or will Facebook simply steal the idea if or when it catches on?
This is an interesting article about Amazon's delivery network, which is now the 4th largest in the United States. Here are the numbers (most of which are as of 2019):
Since 2014, Amazon has spent $39 billion building out its delivery network. When you add in warehouses and airplanes, this number increases to about $60 billion. As of 2019, Amazon leased 97% of its fulfillment and data center spaces.
Amazon is becoming increasingly vertically integrated. Last year, Amazon delivered about 58% of the 4.5 billion parcels that it shipped to US consumers. This represents about 22% of all online retail deliveries.
Outside of the US, Amazon still handles close to 50% of its own order deliveries. By 2025, Bank of America Global Research is predicting that Amazon could grow to handle somewhere between 38% and 49% of all online order deliveries in the US.
Amazon is the 4th largest in terms of US package deliveries (2019), behind FedEx, UPS, and USPS (in that order).
Amazon's fulfillment network roughly entails: receiving centers -> fulfillment centers -> sortation centers -> last-mile delivery stations. It's a hub and spoke system with the physical real estate naturally getting smaller as you get closer to the end destination. For a lot more information on their network, click here.
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