
The title of this post is a line from one of the works of Jenny Holzer. It feels appropriate right now.
On Wednesday, Toronto saw a large scale anti-Uber protest involving as many as 2,000 taxis. It involved a bunch of taxis driving real slow around downtown, some altercations, and lots of people who want to see Uber completely shut down.
This, of course, isn’t a new thing for cities.
Many cities around the world have seen similar kinds of protests. But many of you will probably also agree that this is not the most effective response from the taxi industry. It casts a negative light on them at a time when people are already switching to Uber for better service. It also ignores the fact that – in my view – Uber ain’t going anywhere.
I’ve been a vocal supporter of Uber on this blog and I continue to believe that it will continue to prove to be a good thing for both consumers and for cities. In fact, famed startup investor Paul Graham once tweeted that because Uber is so clearly a good thing, you can tell how corrupt a city is by how hard it fights against it. This has become the truism among today’s urbanites.
At the same time though, I am trying to take a balanced view on this issue, which is what got me thinking about the work of Jenny Holzer. Protect me from what I want. Today, I want Uber. But I am trying to think of where that want might lead me.
Like a lot of private companies, the goal of Uber is monopoly profits. They would love to control the market. And that’s not a knock against them. It is just business. But I am imagining a market where only Uber exists.
When I was in Miami last week I switched back and forth between UberX and regular taxis. Because Art Basel was going on, Uber was frequently in surge pricing. Sometimes as high as 4x. So in those cases, I just hailed a regular cab. Thankfully the cabs there are pretty reasonably priced and easily to hail. The driver didn’t ask me if I liked the electronic music playing on the satellite radio, but that’s not a big deal.
But what if I didn’t have the option of hailing a regular cab? What if Uber was my only option and I had to put up or shut up when prices were 4x? That would be suboptimal in my books.
So what does this all mean?
I am an Uber customer. I do not want and I do not believe it will go away. But I also believe that our public policy should encourage competition in the taxi marketplace. Competition holds people and companies accountable. It means that if you stop creating value, you will go out of business.
It’s for that reason that I think the taxi lobby is wrong in trying to force Uber to shut down. And it’s for that reason that cities are going to have to work very hard at crafting the right kind of public policy. I am optimistic that Toronto will make that happen. But as we’ve seen today, there will be bumps along the way.
I am back in Toronto and ready to resume my normal routines. I am definitely a creature of habit.
But boy is Miami an incredible city.
The interesting thing that I noticed about Miami though is that – despite its reputation as a global capital of glam – it still shares the same kinds of insecurities that many other cities experience.
I was reading the December 2015 / January 2016 issue of Surface this past weekend and there was an interview with billionaire real estate developer Jorge Pérez. He’s the CEO of The Related Companies and worth somewhere over $3 billion. In the interview he said that his biggest focus these days is on “Miami becoming a world-class city.”
I love that. Cities need strong proponents. And he is doing a lot. To give one example, he donated $40 million (half in cash and half in art) to create the new Pérez Art Museum Miami.
But for the Torontonians reading this post, how many times have you also heard the words world-class? At this point it makes me cringe when I hear someone say it. Usually it accompanies a sentence such as: “If we do (insert thing here), we will then be world-class.”
I also attended a talk at Design Miami, where some of the panelists were going on about how Miami’s restaurant scene was pretty pitiful about 10 years ago, but how that’s not the case today. Now, it is finally becoming remarkable.
That struck home for me because I’ve said similar things about Toronto: “10 years ago Toronto was like that, but now we are like this.” Makes me think that I’ll be saying the same thing about Toronto 10 years from today.
So it seems like many, or perhaps most, cities have an insecure side to them. And that can be a powerful motivator for driving growth and change. Cities, like people, need that fire in the belly.
But at the same time, there’s something nice about being grateful for what you have. And Miami certainly has a lot going for it. See you soon, Miami.

It’s raining here in Miami Beach this morning. But the city is still buzzing with Art Basel and everything else that is going on right now.
It’s been interesting to learn about some of the measures that Miami Beach is taking to deal with flood risk. The city is highly vulnerable to rising sea levels.
A post on that topic is in the works, but I don’t have time for it this morning. So instead, I’d like to share some of my photos. Many of them are already on my Instagram.


The title of this post is a line from one of the works of Jenny Holzer. It feels appropriate right now.
On Wednesday, Toronto saw a large scale anti-Uber protest involving as many as 2,000 taxis. It involved a bunch of taxis driving real slow around downtown, some altercations, and lots of people who want to see Uber completely shut down.
This, of course, isn’t a new thing for cities.
Many cities around the world have seen similar kinds of protests. But many of you will probably also agree that this is not the most effective response from the taxi industry. It casts a negative light on them at a time when people are already switching to Uber for better service. It also ignores the fact that – in my view – Uber ain’t going anywhere.
I’ve been a vocal supporter of Uber on this blog and I continue to believe that it will continue to prove to be a good thing for both consumers and for cities. In fact, famed startup investor Paul Graham once tweeted that because Uber is so clearly a good thing, you can tell how corrupt a city is by how hard it fights against it. This has become the truism among today’s urbanites.
At the same time though, I am trying to take a balanced view on this issue, which is what got me thinking about the work of Jenny Holzer. Protect me from what I want. Today, I want Uber. But I am trying to think of where that want might lead me.
Like a lot of private companies, the goal of Uber is monopoly profits. They would love to control the market. And that’s not a knock against them. It is just business. But I am imagining a market where only Uber exists.
When I was in Miami last week I switched back and forth between UberX and regular taxis. Because Art Basel was going on, Uber was frequently in surge pricing. Sometimes as high as 4x. So in those cases, I just hailed a regular cab. Thankfully the cabs there are pretty reasonably priced and easily to hail. The driver didn’t ask me if I liked the electronic music playing on the satellite radio, but that’s not a big deal.
But what if I didn’t have the option of hailing a regular cab? What if Uber was my only option and I had to put up or shut up when prices were 4x? That would be suboptimal in my books.
So what does this all mean?
I am an Uber customer. I do not want and I do not believe it will go away. But I also believe that our public policy should encourage competition in the taxi marketplace. Competition holds people and companies accountable. It means that if you stop creating value, you will go out of business.
It’s for that reason that I think the taxi lobby is wrong in trying to force Uber to shut down. And it’s for that reason that cities are going to have to work very hard at crafting the right kind of public policy. I am optimistic that Toronto will make that happen. But as we’ve seen today, there will be bumps along the way.
I am back in Toronto and ready to resume my normal routines. I am definitely a creature of habit.
But boy is Miami an incredible city.
The interesting thing that I noticed about Miami though is that – despite its reputation as a global capital of glam – it still shares the same kinds of insecurities that many other cities experience.
I was reading the December 2015 / January 2016 issue of Surface this past weekend and there was an interview with billionaire real estate developer Jorge Pérez. He’s the CEO of The Related Companies and worth somewhere over $3 billion. In the interview he said that his biggest focus these days is on “Miami becoming a world-class city.”
I love that. Cities need strong proponents. And he is doing a lot. To give one example, he donated $40 million (half in cash and half in art) to create the new Pérez Art Museum Miami.
But for the Torontonians reading this post, how many times have you also heard the words world-class? At this point it makes me cringe when I hear someone say it. Usually it accompanies a sentence such as: “If we do (insert thing here), we will then be world-class.”
I also attended a talk at Design Miami, where some of the panelists were going on about how Miami’s restaurant scene was pretty pitiful about 10 years ago, but how that’s not the case today. Now, it is finally becoming remarkable.
That struck home for me because I’ve said similar things about Toronto: “10 years ago Toronto was like that, but now we are like this.” Makes me think that I’ll be saying the same thing about Toronto 10 years from today.
So it seems like many, or perhaps most, cities have an insecure side to them. And that can be a powerful motivator for driving growth and change. Cities, like people, need that fire in the belly.
But at the same time, there’s something nice about being grateful for what you have. And Miami certainly has a lot going for it. See you soon, Miami.

It’s raining here in Miami Beach this morning. But the city is still buzzing with Art Basel and everything else that is going on right now.
It’s been interesting to learn about some of the measures that Miami Beach is taking to deal with flood risk. The city is highly vulnerable to rising sea levels.
A post on that topic is in the works, but I don’t have time for it this morning. So instead, I’d like to share some of my photos. Many of them are already on my Instagram.



I particularly liked the work of South Korean artist Chul Hyun Ahn. He works primarily with light and the perception of depth.




I particularly liked the work of South Korean artist Chul Hyun Ahn. He works primarily with light and the perception of depth.


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