Tag: automation

• Hotels are here to stay

  I have a copy of Monocle’s Guide to Hotels, Inns and Hideaways sitting on my desk and I love flipping through it. There’s something magical about a great hotel. Part of that magic is intrinsic — it’s just a good hotel. And part of it is the fact that we’re probably all a bit more open to new experiences when we travel. Our mindset changes.

  On the first of January, I wrote (briefly) about two recent experiences where I was no longer required to interact with a person in order to check into a hotel. It was all done electronically. Some of you followed up and asked: “Do you think this is a good thing? Don’t you miss the human connection?”

  My response was that I think it is inevitable. There is a long history of technology/automation replacing human jobs. We used to have elevator operators. Now we don’t. We used to have people shoveling coal into furnaces. Now we don’t. And I think that’s okay. We created different jobs. The same is likely to happen with Uber/Lyft drivers.

  At the same time, our need for human connections isn’t going away. One of the best features of a great hotel is the bar. Whether it’s sitting at the bar and talking with the bartender or meeting someone new, those moments of interaction will always remain precious.

  And it’s one of the reasons why, I think, platforms such as Airbnb haven’t meant the demise of hotels. Part of it has to do with the service offerings and consistency of a good hotel. But part of it also has to do with our desire to be around other humans. In the words of Monocle: “There’s something about a hotel bar that captures our collective imagination.”

  2020.01.09

• Shenzhen’s solution to jaywalking

  I just finished watching this Bloomberg video on Shenzhen, called “Inside China’s High-Tech Dystopia.” The video obviously has a particular point of view, but there are parts of it that I wasn’t overly fussed about, such as the push toward increased factory automation. Jobs evolve. We used to have elevator operators. Now we don’t. Presumably those people found other empoyment.

  What stood out to me was Shenzhen’s solution to jaywalking. They use cameras, facial recognization software, and a “wall of shame” to fine and then discourage people from illegally crossing a street ever again. One guy in the video explains how he once had the fine automatically withdrawn from his WeChat account. No authorization required. And it happened within seconds following the infraction.

  That feels unsettling. (If you only want to watch the jaywalking part, skip ahead to 5:35 in the video.)

  2019.02.10

• Big cities, small cities, and automation

  It’s fine to talk about the importance of big cities in today’s world, but there’s another side of this coin to consider. What happens to the towns and smaller cities who aren’t guiding the global economy?

  Here is an interesting snippet from the NY Times that recently caught my attention:

  As one of my college professors recently told me about higher education, “The sociological role we play is to suck talent out of small towns and redistribute it to big cities.” There have always been regional and class inequalities in our society, but the data tells us that we’re living through a unique period of segregation.

  If you combine the above with the fact that a significant number of jobs are likely to be automated in the near term, one has to wonder what the world is going to look like assuming the status quo continues.

  2017.03.20