I was "on site" this morning for the installation of the helical piers for my laneway suite (that will be the topic of a separate post). More often than not, I'm in the office. But I like going on site because, well, building things is fun. One of the things that I find interesting about being on site, though, is that my preferred method of communication always seems to change. When I'm in the office, I have a bias toward emails. That is the case for two reasons: 1) I'm usually focusing on something and I find that calls can be disruptive, and 2) emails can be a highly efficient way to communicate. Tell me what you need (in the shortest email possible) and I'll try and respond as succinctly as I can. However, when I'm on site, all of a sudden I don't want to do emails. I would rather talk on the phone. That becomes the most direct way to deal with things. I am mentioning this because communication is paramount. And many of us have different preferences for how we like to do it. Knowing those preferences can be helpful when you're trying to get things done.