I took this photo in the winter of 2011 on a snowboarding trip to Lake Tahoe. It’s of the San Francisco Federal Building, which was designed by Morphosis and completed in 2007.

The reason this photo stands out for me is because as my friends and I were taking photos of this building a man walked by us and said:

“Why are you taking photos of this shit?

…you guys must be architects.”

To me this was a frank reminder that the designs that my architecture friends and I obsess over (at least the contemporary stuff) often go completely unappreciated by a lot of other people – perhaps the majority of people.

This, of course, raises an interesting debate. 

If the majority of the public think a building is shit, is it a failure? Should a building’s success be judged more by how its occupants feel about it? Or is it the “expert” opinion that really matters? (Expert is in quotations because I don’t like this term.)

While important, I don’t think it’s as simple as these questions. Architecture can take years, decades, or even longer to settle in and become fully appreciated. Think about the buildings that your city may have demolished in the past but now regrets. Tastes change.

With that, below is an excerpt from the architect’s own description of the Federal Building. Keep in mind that this project started construction in 2003 and so design would have started years before that. Hopefully it’s clear just how relevant the ambitions of this project remain some 15 or so years later.

The re–definition of circulation and vertical movement paths provides opportunities for chance encounters, a critical mass in circulation, and places for employees to gather across the typical confines of cubicles, departments, or floor plates. The democratic layout locates open work areas at the building perimeter and private offices and conference spaces at the central cores. As Gladwell’s article points out, “…one study after another has demonstrated [that] the best ideas in any workplace arise out of casual contact among different groups within the same company.” Skip stop elevators, sky gardens, tea salons, large open stairs, flexible floor plans, and the elimination of corner offices endow the tower with a Jacobsian “sidewalk life” of cross-sectional interactions.

Many of the same design decisions that create high quality workspace also maximize energy efficiency. The Federal Building is the first office tower in the U.S. to forgo air-conditioning in favor of natural ventilation. As a result of the tower’s narrow profile and strategic integration of structural, mechanical and electrical systems, the building provides natural ventilation to 70% of the work area in lieu of air conditioning, and affords natural light and operable windows to 90% of the workstations. A folded, perforated metal sunscreen shades the full-height glass window wall system and a mutable skin of computer–controlled panels adjusts to daily and seasonal climate fluctuations. With an energy performance that surpasses the GSA’s criteria by more than 50%, the project sets new standards for applications of passive climate control, while physically democratizing the workplace and enhancing employees’ health, comfort, and sense of control over their environment.

In 2011, the organizational psychologist Matthew Davis reviewed more than a hundred studies about office environments. He found that, though open offices often fostered a symbolic sense of organizational mission, making employees feel like part of a more laid-back, innovative enterprise, they were damaging to the workers’ attention spans, productivity, creative thinking, and satisfaction. Compared with standard offices, employees experienced more uncontrolled interactions, higher levels of stress, and lower levels of concentration and motivation. When David Craig surveyed some thirty-eight thousand workers, he found that interruptions by colleagues were detrimental to productivity, and that the more senior the employee, the worse she fared.

Today, the most radical changes are appearing in startup offices around the world and are being driven by a desire to have spaces that embody their unique corporate cultures. This means everything from cool brick-and-beam architecture to bike racks in the office to flexible rooms and spaces that encourage mobility throughout the day. And to further reinforce these cultures, companies are creating positions like Chief Culture Officer and Chief Vibe Officer.

But as I’ve said before on ATC, the other big shift is simply location and the return to cities. More and more startups, for example, are choosing San Francisco over Silicon Valley and it’s because the city is where young people want to live. It’s increasingly where the talent is. This has already brought about many changes in workplace design, but it likely bring about many more. 

Image: Airbnb’s San Francisco Office

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