Fred Wilson's latest blog post about "grinding" tells the story of how Twitter solved the infamous "fail whale" problem that plagued its platform in the early days. I remember that whale, as I'm sure many of you do as well. It was a problem and, according to Fred, it was a real threat to the business. The solution wasn't all that sexy; though sexy solutions were attempted. The team just rebuilt everything, piece by piece. And eventually the fail whale problem went away.
The lessons here go well beyond just this Twitter example (or at least, it triggers something for me). Here's how Fred ends his post:
If given a choice between a flashy operator or a grinder, I will take a grinder every time. It is a much higher percentage bet. It requires faith and patience and the results are sometimes hard to see. But if you look at the results from grinding it out over a long enough time frame, you can see the power of that approach.
This kind of long-term patient thinking can be difficult, especially in an increasingly instantaneous world. We are all drawn to magic solutions, hot stock tips, and new condos that are destined to double in value over the next year. I suppose that's partially why so many people enjoy playing the lottery, even though the odds of winning big can be
